About me
I've had the opportunity to work on products in the HR tech space including employee benefits tools, employee engagement tools, sales tools, and the world's largest hiring platform.
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My user research training and focus on improving onboarding helps teams quickly understand user problems and translate them into intuitive experiences that guide users to their goals.
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My design solutions have reclaimed thousands of hours in manual processes, captured hundreds of thousands in unpaid invoices, reduced no-shows to job interviews, and transitioned users to new experiences without an increase in customer support contacts.​​
I specialize in
Interaction Design
User Research
Rapid Prototyping
User Onboarding
Content
Information Architecture
Figma
Miro
Optimal Workshop
Expo Dry-Erase
My design process
Understand
User research
Hypothesis
Ideate
Brainstorming
Sketching
Wireframing
Design & Build
High fidelity
Rapid prototype
Visual Design
Test & Iterate
Usability testing
A/B testing
10 things about me
1
I have worked as a UX Designer at Amazon and Indeed.
2
I have a master's degree in clinical Social Work from the University of Washington
3
I have designed notification systems, home pages, global navigation, dashboards, and Human Resources and Sales tools.
4
I have worked in HR tech for 7 years and understand the needs of users who play a role in the hiring process.
5
I have a special interest in designing better user onboarding experiences.
6
I have created and managed Figma libraries.
7
I have training in qualitative research practices and can plan and run user research studies.
8
I'm best buds with engineering and development partners and hold weekly collaboration syncs.
9
I think personalization of the user experience is the key to long-term customer engagement.
10
I enjoy eating tofu bánh mì's from around Seattle, and going down the kids' slides at the playground with my toddler and wife.
Let's connect — landonburch@gmail.com
